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Featured Articles
All original financial technology (fintech) and credit union content created by Finopotamus writers and guest contributors.
#MostPopular
Savana: Solving the ‘Same Old Problems’ of Disconnected Banking Systems
By John San Filippo
John San Filippo
2 hours ago
InfoSec People Profile: Experian’s Michael Bruemmer
By Roy Urrico
Roy Urrico
3 days ago
W.B. King
4 days ago
Roy Urrico
5 days ago
VentureTech 2025: The Brian Bodell Keynote
By John San Filippo
John San Filippo
Dec 1
Roy Urrico
Nov 26
W.B. King
Nov 25
Fideo Intelligence Brings “Adaptive Learning” and Graphing Technology to Credit Union Fraud Prevention
By John San Filippo
John San Filippo
Nov 24
Roy Urrico
Nov 21
J.D. Power Study: Customer Satisfaction Surges as Mortgage Originators Adopt Advisory-Style
By Roy Urrico
Roy Urrico
Nov 19
Money20/20 Revisited: Eight Key Interviews
By John San Filippo
John San Filippo
Nov 17
Roy Urrico
Nov 14
Digital Banking: The Gateway to Membership Growth and Competitive Differentiation
Guest Editorial from Jack Henry
Jack Henry
Nov 12
VentureTech 2025: Small CUs Leverage Tech in a Big Way
By John San Filippo
John San Filippo
Nov 10
Roy Urrico
Nov 7
Roy Urrico
Nov 5
Money20/20 Confidential: From Fintech to CUSO
By John San Filippo
John San Filippo
Nov 3
Roy Urrico
Oct 31
Roy Urrico
Oct 29
Hauptman Lays Out Stablecoin Stakes with Vegas Analogy
By John San Filippo
John San Filippo
Oct 27
Roy Urrico
Oct 24
Roy Urrico
Oct 22
W.B. King
Oct 21
Modernizing GSE Investor Reporting Should Be a Strategic Priority for Credit Unions
Guest Editorial by Susan Graham, President and CEO, FICS
Susan Graham
Oct 20
New CUSO Wants to Amplify Customer Feedback with Agentic AI
"Many of them have it as part of their executive scorecard but what I have done is I am taking that service that nearly everybody is using and bringing in these AI tools.”
Roy Urrico
Oct 15
Assessing Outsourced Service Teams to Ensure Compliance with Policies and Processes
"An outdated customer service environment not only reduces productivity and customer satisfaction, it potentially leaves a financial institution vulnerable..."
Roy Urrico
Oct 10
Financial Transcription Gets AI Bot Functionality
"We believe that every interaction is an opportunity to create value, basically starting off with our contact center, which obviously brings people together, makes people talk, with all the smart features on top, like AI transcript..."
Roy Urrico
Oct 8
W.B. King
Oct 7
Reseda Summit 2025: Panel Tackles AI and Automation
The panel was moderated by Mary Wisniewski, editor-at-large for Cornerstone Advisors. Panelists included Michelle Prohaska, chief banking and risk officer at Nymbus; Paolo Teotino, executive director at Rise Analytics; and Christie Kimbell, EVP at Filene Research Institute.
John San Filippo
Oct 6
WaveCX Launches AI-Driven, Action-Oriented Digital Engagement Tool
WaveCX launched Curator Command, an artificial intelligence (AI)-driven tool it described as simplifying access to knowledge and powering smarter digital engagement to make digital engagement easier for users.
Roy Urrico
Oct 3
John San Filippo
Oct 2
Casap Helps Thwart First-Party Fraud and Settle Disputes
Casap helps credit union, banks and fintech customers “figure out how we can instantly resolve disputes for honest members (in the case of credit unions) without losing money to fraudsters.”
Roy Urrico
Oct 1
John San Filippo
Sep 30
Finopotamus Exclusive: Jeremiah Fowler and the Navy FCU Data Breach
Finopotamus spoke with cybersecurity sleuth Jeremiah Fowler about the data breach he discovered at Navy Federal Credit Union.
John San Filippo
Sep 29
Credit and Debit Show Modest Gains but Travel Spending Drops: Velera Payments Index
"“As inflation persists and job growth slows, we’re seeing a clear shift in how consumers prioritize spending – especially in discretionary categories like travel..."
Roy Urrico
Sep 26
W.B. King
Sep 25
Carrington Labs Unveils AI, Analytics-Driven Cash Flow Underwriting Capabilities
" I just love the application of contemporary data and analytics techniques to the challenges of lending overall and credit risk management in particular.”
Roy Urrico
Sep 24
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