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Senso Launches New Tool to Educate Organizations on How to Build Their First AI Agent

Writer's picture: Kelsie PapenhausenKelsie Papenhausen

[San Francisco, California] – Senso, a leader in conversational AI, has launched a tool to assist organizations with launching their first AI powered agent. 


AI Agents emerged in 2024 and have the ability to execute tasks autonomously without human intervention. As a result, organizations of all sizes are seeking ways to upskill their staff and prepare them for exponential growth as we approach broad AI adoption. 


Senso’s new tool, called “First Agent”, enables any organization to turn their website into a conversational support agent accessible by voice and chat in 4 steps. This will unlock a superior level of engagement for any organization that wants to boost relevance and experience with the power of artificial intelligence. 


Senso allows anyone to get a free AI-readiness assessment which calculates Response Quality, a standard metric to evaluate the effectiveness of an organization's content at engaging in conversational interactions. The higher the Response Quality Score, the more capable the agent becomes at delivering successful outcomes. Along with the score, users receive a Knowledge Gap Report that identifies missing or outdated content. Filling content gaps has proven to reduce wait time and increase customer support resolution rates.


“Leaders at organizations of all sizes are increasingly adopting conversational AI to improve staff and customer experiences, but content readiness is often an overlooked challenge,” said Saroop Bharwani, CEO at Senso. “We’re giving organizations a clear starting point, helping them identify and close gaps quickly to ensure AI tools can deliver reliable experiences that are indistinguishable from human conversations”.


The free tool provides any organization with an accessible way to begin their AI readiness journey. To learn more or get started with the Response Quality Score, visit this link.

 

About Senso

Since 2017, Senso has been at the forefront of artificial intelligence and supporting financial institutions and other organizations of all sizes. Senso helps optimize your existing knowledge and content so you can launch, test and monitor AI conversational experiences for superior outcomes.

 

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