MSUFCU Continues to Champion Internal Talent with More Key Promotions

EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has announced several more promotions.

Marie Charbonneau, Vice President of Branches

Charbonneau joined the Credit Union in 2020. Her more than 20 years of experience are rooted in branch operations, with a career dedicated to serving members and supporting the teams who serve them. She leads a team of branch managers and partners closely with branches to deliver consistent, high‑quality member service experiences.

“This opportunity allows me to work alongside branch teams across the state of Michigan,” Charbonneau said. “I look forward to supporting our leaders and continuing to strengthen the member experience through teamwork and shared focus.”

Andrew Dietzel, Internal and Corporate Communications Manager

Dietzel joined MSUFCU in 2021 as a teller at the Headquarters Branch and advanced through several leadership roles before being promoted to Assistant Manager in 2023. He now manages the Internal and Corporate Communications department, where he develops and oversees a broad portfolio of business communication strategies to ensure clear, consistent messaging aligned with organizational priorities. Collaborating closely with leaders across the Credit Union, Dietzel synthesizes information and directs its delivery across both internal and external channels. He supports the ICC team in producing high‑quality content that accurately reflects MSUFCU’s brand and vision.

“I’m honored to represent MSUFCU through our internal and external communications,” Dietzel said. “These channels play a vital role in expressing our organization’s identity and mission with clarity and purpose. Leading a small but highly capable team that advances our brand through consistent, strategic messaging is a privilege, and I look forward to continuing to deliver innovative, impactful content.”

Jena Gillam, Headquarters Branch Manager

Gillam brings 10 years of experience in the financial industry and joined MSUFCU in 2021 as a Financial Services Specialist. She has since advanced to Headquarters Branch Manager, previously excelling in key leadership positions including Branch Trainer, Assistant Branch Manager, and Branch Manager. Throughout her tenure, Gillam has demonstrated a strong commitment to cultivating talent within the Credit Union by coaching employees, leveraging strengths, ensuring operational consistency, and contributing insights to support strategic initiatives. Her dedication to employee development and member service helps deepen member relationships, meet evolving financial needs, and empower individuals to achieve their financial goals.

“I am grateful for the opportunity to step into the role of Headquarters Branch Manager,” Gillam said. “In this role, I am committed to fostering an environment where the Credit Union’s mission of delivering superior member service is reflected in every interaction. It is a privilege to support and empower our branch network as we work together to uplift our members, strengthen the Credit Union, and positively impact the communities we proudly serve.”

Michele Pease, Headquarters Branch Assistant Manager

Pease began her career at MSUFCU in 2017, joining the organization as a Financial Services Representative. Her strong commitment to member service and operational excellence quickly set her apart, leading to successive advancements within the Credit Union. As she grew in her role, Pease transitioned through the roles of Loan Officer and Branch Lead. Her continued leadership and dedication ultimately led to her current position as Assistant Branch Manager of the Headquarters Branch. In this role, she supports branch operations, staff development, member engagement, and the overall mission of fostering financial empowerment within the MSUFCU community.

“I am honored to accept the role of Assistant Branch Manager at the Headquarters branch,” Pease said. “I look forward to continuing to work alongside our exceptional team while further advancing my career with MSUFCU.”

Brittany Price, Commercial Loan Officer

Price serves as a Commercial Loan Officer for Southeast Michigan on the Business Services team at MSUFCU. With more than 13 years of experience in the financial services industry, Price has built a strong foundation working across both the credit union and commercial banking sectors. In her role, Price focuses on commercial lending and business development, partnering with local businesses to provide strategic financial solutions that support growth and long-term success. Price brings extensive experience in commercial lending, treasury management, merchant services and portfolio management, giving her a well-rounded understanding of the business banking model and the evolving needs of business owners. Price is committed to helping businesses strengthen their financial health while building meaningful, lasting partnerships rooted in financial education and transparency within the Southeast Michigan community.

“I’m truly excited to return to the credit union movement and its member-first philosophy,” Price said. “I look forward to expanding our outreach across Southeast Michigan, growing our membership and building strong relationships with local businesses. I’m especially eager to connect with our current members and develop lasting partnerships that support their long-term success.”

Monica Sloan, Vice President of Branches

Sloan joined MSUFCU in 2013 and is committed to supporting strategic decisions that enhance the overall member experience and strengthen the branch network. She upholds service standards by ensuring consistent, accurate, hospitality‑driven support while focusing on branch network growth, team development, and operational excellence to meet current and future member needs. Sloan partners closely with leaders across the organization to align strategy with execution, ensuring branches remain adaptable, well‑resourced, and member‑focused. 

“As Vice President of Branches, I’m dedicated to empowering branch teams, fostering a culture of accountability and collaboration, and driving continuous improvement,” Sloan said. “I am excited to take on new responsibilities while continuing to support members, develop strong teams, and contribute to the long‑term success and sustainability of the Credit Union.”

ABOUT MSUFCU

MSU Federal Credit Union (MSUFCU) was established in 1937 to provide a secure place for members to save and borrow. Guided by its mission to help members achieve financial security, reach their goals, and realize their dreams, MSUFCU supports members through key milestones in life while helping them plan for the future. Recognized as a leader in innovation and as a great place to work, MSUFCU continually seeks new ways to enhance the member experience and strengthen the communities it serves. Today, the Credit Union proudly serves nearly 400,000 members through 35 branches, with over $8.2 billion in assets and more than 1,200 employees. MSUFCU is headquartered in East Lansing, Michigan. For additional information, please visit msufcu.org.