For the Eleventh Straight Year, Ascend Federal Credit Union Named One of the Nation’s Best Credit Unions to Work For

TULLAHOMA, Tenn., Sept. 23, 2026 – For the 11th consecutive year, Ascend Federal Credit Union has been recognized by American Banker as one of the top 70 best credit unions to work for in the United States. Ascend is the only Tennessee credit union listed 11 times since the survey and awards program’s inception in 2014, and one of only two Tennessee-based credit unions that made the list of organizations honored this year.

“We know that a strong workplace starts with a strong team,” said Laura A. Miller, Ascend’s chief people officer. “This recognition is especially meaningful because it reflects the experiences and perspectives of our employees. We’re committed to creating a workplace where our employees feel valued, supported, and empowered to build meaningful careers while making a difference for our members and communities.”
Ascend’s benefits include tuition assistance, opportunities to support local fundraising efforts, and 11 paid holidays. Additionally, Ascend pays for 100% of health coverage for employees, and 90% of employees are currently enrolled in the plan. The organization also offers 401(k) contributions that match 100% of an employee's contribution up to a maximum of 10%. Ascend also has a Volunteer Time Off (VTO) program, giving eligible employees paid time off to engage in volunteer activities within their community, further extending the service they provide beyond the walls of the credit union.
The Best Credit Unions to Work For process includes submitting an in-depth employer benefits and policies questionnaire that details organizational policies, practices, philosophy, systems and demographics. Employees then provide feedback through an employee engagement and satisfaction survey, covering everything from pay and benefits to company leadership. To qualify for the Best Credit Unions to Work For, companies must have a minimum of 15 employees and have been in business for at least one year.
For more information on the Best Credit Unions to Work For program, visit www.BestCreditUnionstoWorkFor.com.
About Ascend Federal Credit Union
With more than 270,000 members and assets surpassing $4.5 billion, Ascend Federal Credit Union is Middle Tennessee’s largest federally chartered credit union. Headquartered in Tullahoma, Tenn., the not-for-profit financial institution is dedicated to empowering its members through comprehensive financial services, including personal banking, loans, retirement planning, and investment solutions. The Ascend network consists of 28 branch locations and is complemented by over 55,000 fee-free ATMs worldwide and a robust mobile app offering a range of features. Ascend's commitment extends beyond the concept of traditional banking, with a strong focus on financial education and significant community investment. Ascend is federally insured by the National Credit Union Administration. For more information, visit ascend.org.

