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  • Writer's pictureRoy Urrico

FinovateSpring Demo Recap: Part Two

By Roy Urrico

Presenters representing startups and existing fintech companies each had nine minutes to present new products or services to potential partners, investors and buyers at FinovateSpring 2021, a multi-day online virtual event.

The presentations moved rapidly and the presenters spoke quickly as they tried to pack as much information as possible into their allotted demo time slots.

Finopotamus offers a brief rundown of the second of two days of presentations caught at FinovateSpring 2021:

1. Houston-based FINBOA, demonstrated how its financial back office digital process automation aimed to simplify compliance for credit unions and other financial institutions. The SaaS solution intelligently applies workflow automation to improve operational resiliency and the customer experience across the enterprise. It includes Regulation E dispute and customer identification program (CIP) exception tracking.

2. San Francisco-based Agent IQ showcased its omni-channel, customer engagement platform, that uses artificial intelligence to improve personalized communication and engagement between financial institutions and their customers, through SMS, cobrowsing, as well as social, web, mobile and video chat. Agent IQ’s modular AI is configurable to match various operating model and tone of voice purposes to further improve the customer experience.

3. Minneapolis, Minn.-based U.S. Bank, a leading issuer of corporate and electronic payments, demoed its Instant Card, a completely digital process. Employers and managers can quickly provide access to a corporate card, and eliminate the back-end paperwork. The corporate card can go directly to a mobile wallet.

4. Miami-based Faraday displayed its prediction cloud platform that includes components to amplify systems with artificial intelligence. The scheme includes pre-built and custom integrations, dozens of native integrations with leading data sources and marketing destinations; drag-and-drop predictive modeling; geospatial analytics; flexible deployment options; and on-demand, scheduled, and real-time scoring products.

5. Boston-based demoed its self-service financial planning software that allows partners with financial services companies to co-develop digital financial planning for their customers. The system, which can scale to serve millions of underserved users, allows individuals to customize and obtain holistic awareness of their finances; and integrate with products such as Plaid, Zillow, and FinMason to unify offerings.

6. New York City-based Signal Intent highlighted its financial calculators for the digital age. Signal Intent offers what it describes as easy to launch cloud-based calculators requiring no coding with a library of interactive calculators. Their interactive calculators are embeddable on websites for a number of financial products including mortgages, loans, HELOCs, healthcare and college savings accounts, home budget analysis, and retirement accounts.

7. New York City-based Glia displayed it digital customer service solution, which provides a platform that lets financial institutions interact with members. Digital customer service channels may include any combination of chat, messaging, phone, cobrowsing, social, online voice, and video interaction for customer care - using any combination of bots and human agents.

8. Saskatoon, Saskatchewan, Canada-based Coconut Software highlighted its customer engagement platform that provides increased workforce efficiency and enhancement for a smarter branch management system. Distance engagements support clients and staff with appointment scheduling, virtual meetings, on location visitor management and the analytics needed for informed decisions and cross-selling opportunities.

9. New York City-based BaseCap Analytics provided a demonstration of its Data Quality Manager (DQM), a platform designed to help organizations, including credit unions, clean up the data they rely on in an effective and efficient way. Features include intuitive data quality scoring, timely warnings and issue reporting and collaborative remediation.

10. Förrlibuckstrasse, Zürich, Switzerland-based aisot displayed its next generation data analytics and forecast signals. The system provides a bridge to data-driven decision-making models and combines various real-time datasets, from markets and alternative sources, such as market and alternative data streams. aisot said it optimizes signals for specific asset classes, intervention time horizons as well as goal functions.


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