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  • Writer's pictureKelsie Papenhausen

Del-One FCU Selects Shastic’s Intelligent Process Automation (IPA) Platform...

...to Increase Loan Efficiency


San Francisco, September 12, 2023 – Shastic, an Intelligent Process Automation (IPA) platform provider for financial institutions, announced its new partnership with Del-One Federal Credit Union to provide its workflow automation technology. Shastic’s cutting-edge IPA offerings will allow Del-One FCU to operate faster and offer a better member experience.


Del-One FCU chose Shastic’s AI and cloud-integrated offerings to increase loan funding speed and overcome typical process bottlenecks. By automatically contacting loan applicants and transferring data across legacy systems that cannot communicate with each other, Shastic’s IPA can dramatically decrease the time it takes a loan to go from application to funding.


“We are always looking for ways to improve our lending processes, and Shastic’s offerings represent a wonderful opportunity to better serve our members,” said Ronald Baron, president and CEO of Del-One FCU. “Shastic’s use of AI and machine learning technology will give us the edge we need to significantly decrease the time our loans take from application to funding and generate business growth.”


Founded in 1960 as Delaware Highway Federal Credit Union, Del-One FCU has since grown into the largest credit union in the state, serving more than 80,000 members and handling more than $657 million in assets.


“With more and more financial institutions implementing automation technology, now is the time for credit unions to get ahead and start using intelligent automation to become more efficient and increase their bottom line,” said Joseariel Gomez, founder and CEO of Shastic. “We are excited to start working with Del-One FCU and cannot wait to see our partnership flourish.”


About Shastic

Shastic built the first Intelligent Process Automation (IPA) platform specialized for banking. They offer their technology as a Cloud service that requires minimal upfront IT investment without the elongated implementation process. Shastic is trusted by 50+ financial institutions across the US. Their platform allows financial institutions to increase capacity and processing speed by 10 times using the same resources and processes they currently have in place. Shastic has partnerships with Finastra, MeridianLink and Access Softek to help financial institutions streamline banking processes and improve customer service. For more information, visit www.shastic.com


About Del-One Federal Credit Union

Del-One Federal Credit Union has $650 million in assets with full-service branch locations throughout Delaware and serves over 80,000 members. Visit www.del-one.org for more information on how to become a member.

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