CU ATM Services Partners with Seattle Credit Union to Streamline Back Office Operations

CU ATM Services, a subsidiary of CU Anytime and a Credit Union Service Organization (CUSO) with nearly two decades of experience supporting credit unions, is proud to announce a new partnership with Seattle Credit Union. Through this collaboration, Seattle Credit Union will utilize CU ATM Services’ item proofing expertise to enhance operational efficiency and allow internal teams to focus on core initiatives.

Seattle Credit Union will benefit from CU ATM Services’ tenured proofing team, known for its ability to detect fraud trends and identify suspicious items. The service is fully customizable, allowing each credit union to tailor proofing guidelines to meet their unique operational needs.

“We’re thrilled to bring our item proofing expertise to Seattle Credit Union, helping their team stay focused on what matters most—their members,” said Meredith Brown, Vice President at CU ATM Services. “As a CUSO with nearly two decades of experience supporting credit unions, we understand the importance of tailoring our services to meet each institution’s unique needs. We look forward to streamlining this critical back-office function so Seattle Credit Union can continue delivering exceptional service.”

This partnership was initiated through a recommendation from Mylisa Randolph, now Vice President, Support Services at Seattle Credit Union, who previously worked with CU ATM Services at another credit union. Reflecting on her experience, she shared:

“I’ve worked with the CU ATM Services team for many years, and their friendly business model, prompt responsiveness, and collaborative approach have made our partnership truly flourish. They tailor their work to each credit union’s needs without hesitation, and the work they perform on behalf of our credit union saves our team hours of work every single day. Their consistency, professionalism, and commitment to service have made them an invaluable extension of our team. I would recommend them to any credit union looking to improve their back-end remote deposit process.”

About CU ATM Services

Founded in 2007 on the principles of the credit union cooperative movement, CU ATM Services is a CUSO dedicated to delivering significant value to credit unions and their members. As a subsidiary of CU Anytime, CU ATM Services offers a range of cost-effective solutions including ATM/ITM management, branch cash delivery coordination, and back-office item proofing.

With a dedicated team of proofing professionals, CU ATM Services supports credit unions nationwide by processing checks deposited via ATMs, mobile apps, and remote deposit capture (RDC). Services are tailored to each credit union’s risk tolerance and platform, and can be enhanced with industry-leading fraud detection software. Based in Albuquerque, New Mexico, CU ATM Services helps credit unions reduce costs, improve security, and stay ahead of evolving compliance and technology trends. To learn more, visit www.cuatm.org

About Seattle Credit Union

Founded in 1933 by Seattle city employees committed to expanding access to fair banking services through cooperation, Seattle Credit Union has grown to serve more than 51,000 members and manage over $1 billion in assets. Staying true to its founding values, the credit union continues to champion financial empowerment across Washington State through innovative savings and lending programs designed to meet the needs of historically underserved communities.  

To learn more, visit www.seattlecu.com.