Center Parc Credit Union Streamlines Loan Payment Operations and Plans for Instant Payments With Alacriti
Replaces Manual Payment Processes With a Unified Digital Experience While Preparing for Real-Time Money Movement
BRIDGEWATER, N.J., [September 29, 2026] — Center Parc Credit Union has streamlined its loan payment operations with Alacriti's Orbipay Loan Payments solution, replacing fragmented payment processes with a unified self-service experience that makes it easier for members to make loan payments.
Like many credit unions, Center Parc Credit Union had accumulated different payment systems over time, each requiring a separate workflow and manual handoffs. This operational complexity demanded more of staff and limited the digital experience available to members. With Alacriti, the credit union now automates key payment workflows and reports while serving members across different channels, including Web, Agent, and IVR, as well as types such as recurring payments—all under one platform.
"From the start, our priority was a seamless experience for our members—one login, one platform, no friction. That's exactly what Alacriti delivered," said Michelle Sass, Senior Vice President of Digital and Project Management at Center Parc Credit Union. "With Alacriti, we've established a stronger foundation for loan payments today and a clear path toward expanding our real-time payment capabilities in the future."
With Orbipay Loan Payments, Center Parc Credit Union now benefits from:
A unified loan payment platform that simplifies payment operations
Self-service loan payments through online banking, Guest Web, and employee-assisted channels
Automated recurring ACH and Debit Card payment processing
Automated reporting and payment workflows that improve operational visibility
Streamlined processes that reduce manual work and support a better member experience
Having established a modern foundation for loan payments, Center Parc Credit Union is expanding its payments modernization strategy with Alacriti's Orbipay Payments Hub. The credit union plans to enable instant payment Send and Receive capabilities through both the RTP® network and the FedNow® Service, providing a unified infrastructure for real-time payments, intelligent payment routing, and robust fraud controls designed to help mitigate risk as instant payment capabilities expand.
"Payments modernization isn't about solving one problem at a time," said Mark Majeske, Senior Vice President of Faster Payments at Alacriti. "Center Parc Credit Union is building a unified payments foundation that simplifies operations today while positioning the credit union to support real-time payments and future innovations as member expectations continue to evolve."
About Center Parc Credit Union
At Center Parc, providing our members first-class service has always been our priority. We're a member-owned, not-for-profit financial cooperative committed to helping hardworking people save money and prosper. For over 100 years, we've stayed true to these beliefs. As Georgia's oldest credit union, we're proud of our tradition of service. Over the years, Center Parc assets have grown from an initial investment of $2,505 to more than $2.4 billion. Today, we're one of the largest credit unions in the country. We're proud to serve more than 127,000 members nationwide with a full complement of financial products and services designed to save them money. For more information, visit www.mycenterparc.com. This credit union is federally insured by the National Credit Union Administration.
About Alacriti
Alacriti is a leading payments-focused fintech helping financial institutions and businesses modernize and scale payments infrastructure. Its cloud-based Orbipay platform connects and orchestrates transactions across the RTP® network, FedNow® Service, Zelle®, Fedwire® Funds Service, ACH, Visa Direct, and Stablecoins—giving organizations a single platform for the full range of money movement needs. Clients can progressively modernize without rip-and-replace projects, launch new payment capabilities faster, and centralize payment operations, fraud prevention, and compliance controls. Alacriti serves 14 of the top 100 U.S. financial institutions and nearly one-quarter of U.S. credit unions with more than $1 billion in assets, processing $233 billion in payments annually. Named on the 2026 Inc. 5000 list as one of America's fastest-growing private companies, Alacriti is helping shape the future of payments and money movement. Learn more at Alacriti.com.
