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  • Writer's pictureKelsie Papenhausen

Best Innovation Group, Alkami and Arrowhead Credit Union Collaborate...

...for Seamless Digital Banking Conversion

Rancho Cucamonga, Calif., Aug.. 16, 2023 — Best Innovation Group (BIG) today announced that it has supported Arrowhead Credit Union’s successful conversion to Alkami’s digital banking platform. As a result, the credit union was able to easily transition member accounts to the new platform without disruption.

As the facilitator of this collaboration, BIG played a crucial role in the successful conversion. John Best, CEO of BIG, said, “This project is evidence of the power of collaboration and innovation. We are proud to have worked with Alkami and Arrowhead Credit Union to deliver a superior banking experience for digital banking members.”

The success of the conversion process was a testament to the collaborative efforts of three distinct organizations. Arrowhead Credit Union diligently coordinated with Alkami and BIG to ensure their members experienced a smooth transition. BIG offered bespoke conversion services, performing rigorous stress testing and integrating advanced authentication services to ensure robust security measures. Finally, Alkami delivered their cutting-edge digital platform, with the technology serving as the backbone of the conversion.

Darin Woinarowicz, CEO of Arrowhead Credit Union, said, “We had a very successful digital platform conversion due in large part to the partnership with both Alkami and BIG. Drawing on the collective expertise and dedication of the Arrowhead, Alkami and BIG teams, we were able to facilitate a near seamless transition to the new platform without interrupting the member experience.”

Arrowhead Credit Union is also a member of BIG’s Innovation Club, a community that allows credit union thought leaders to come together to discuss and collaborate on the most pressing issues in financial services.

Stephen Bohanon, Founder, Chief Strategy and Product Officer at Alkami, said, “We are thrilled to have partnered with BIG and Arrowhead Credit Union to create an enhanced member experience within the critical digital banking channel. This project showcases our ongoing commitment to innovation and member satisfaction.”

About Best Innovation Group

Founded in 2014, Best Innovation Group (BIG) was created to provide clients with the resources to quickly implement digital solutions and adopt cutting-edge technologies. BIG provides research and development in areas including voice banking, distributed ledger, and machine learning, as well as a wide array of consulting services. For more information, visit www.big-fintech.com. For more information on conversational applications like FIVE as well as BIG’s other solutions, please contact Elliot Cotto, Director of Product and Customer Success at ecotto@big-cu.com

About Alkami

Alkami Technology, Inc., led by Founder, Chief Strategy and Product Officer Stephen Bohanon, is a leading cloud-based digital banking solutions provider for financial institutions in the United States. Alkami enables clients to grow confidently, adapt quickly, and build thriving digital communities. The company helps clients transform through retail and business banking, digital account opening and digital loan origination, payment security, and data analytics and marketing solutions. To learn more, visit www.alkami.com.

About Arrowhead Credit Union

Established in 1949, Arrowhead Credit Union is dedicated to building strong communities. With $2.5 billion in assets, Arrowhead serves more than 190,000 members with 19 branches across two states. Arrowhead is committed to providing the very best service to their members and giving back to their community. For more information, visit www.arrowheadcu.org.

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