AKUVO Extends Collections Lifecycle Management with Launch of AKUVO Recovery
New platform functionality helps financial institutions manage recovery operations through charge-off and beyond
Malvern, Pa. – (September 14, 2026)—AKUVO today announced the launch of AKUVO Recovery, a new recovery management solution for financial institutions. Built as part of the AKUVO Platform, the solution enables banks and credit unions to manage recovery operations within the same environment they use for collections. AKUVO Recovery carries account data, balances, communications, and operational history into the recovery process, providing greater visibility and operational consistency after charge-off.
For many financial institutions, charge-off marks the point where data, processes, and visibility become fragmented across spreadsheets, disconnected systems, and manual workflows. AKUVO Recovery addresses that challenge by carrying accounts, balances, communications, and operational history forward into recovery management, helping organizations maintain continuity across the account lifecycle.
Built as a native extension of the AKUVO Platform, AKUVO Recovery enables organizations to manage charged-off accounts sharing the same ledger, playbooks, communications, and security model they use for collections operations. The solution combines financial controls, operational flexibility, and compliance-focused workflows in a unified environment that supports recovery teams, finance departments, and risk management functions.
“Financial institutions have spent years investing in modern collections strategies, but many still face a sharp operational divide once an account reaches charge-off,” said Melissa Bachman, Chief Product Officer. “AKUVO Recovery closes that gap by extending the Platform beyond collections and into recovery operations. Because Recovery is built directly into the AKUVO Platform, institutions have a consistent system of record, greater visibility, and stronger operational control throughout the account lifecycle from delinquency to post charge-off.”
AKUVO Recovery reflects the company’s broader vision of unifying the collections lifecycle within a modern technology platform built specifically for financial institutions. By extending the AKUVO Platform through charge-off, recovery, and ongoing account management, AKUVO continues to deliver connected technologies that help institutions improve operational efficiency, increase visibility, and drive better business results.
About AKUVO
AKUVO is a leading provider of cloud-native collections software solutions that elevate how banks, credit unions, and fintechs collect and manage their portfolios via its products. Whether it is through their stand-alone virtual collector, or its next-generation collections platform, AKUVO provides the technology and data necessary to increase collections efficiency, provide a digital consumer experience, reduce staff costs, anticipate delinquencies, and provide insight into future credit decisions. AKUVO delivers a digital future for collections and account performance management with a visionary, behavior-based approach while taking full advantage of emerging technologies such as artificial intelligence, natural language processing, and machine learning. To learn more, visit www.akuvo.com.
