Malvern, Pa. – AKUVO, a leading technology organization specializing in collections and credit risk management, is pleased to announce that 15 new financial institutions signed on to use its collections platform during the 4th quarter of 2024. This brings the total number of new customers added in 2024 to fifty-five.
AKUVO’s new customers cited the platform’s advanced technology, automation, integration with existing systems and ability to improve operational efficiency as reasons for their decision to convert. Many noted limitations with previous systems and sought AKUVO’s behavior-based, data-driven technology to optimize their collections operations.
"We are thrilled to welcome these esteemed financial institutions to the AKUVO family," said Steve Castagna, Chief Revenue Officer at AKUVO. "Our team is eager to support them as they leverage AKUVO’s solutions to increase collectable dollars, anticipate delinquencies, and gain deeper insights into credit decisions."
AKUVO’s user-friendly interface and commitment to customer loyalty and success were also highlighted as key factors in converting.
"Our mission at AKUVO is to deliver a digital future for collections," said Mark Price, Chief Product Officer at AKUVO. “Regardless of asset size, technology is within reach that can boost results and transform the experience for borrowers and staff.”
AKVUO’s new customers include:
• Community First Credit Union headquartered in Santa Rosa, Calif., with $819M in assets and 61,000 members.
• The $624M Greater Iowa Credit Union in Des Moines, Iowa, serves 36,000 members.
• The $1.6B KeyPoint Credit Union in San Jose, Calif., has 54,000 members.
• The Dallas-based Neighborhood Credit Union has $1.2B in assets and nearly 70,000 members.
• OUR Credit Union headquartered in Royal Oak, Mich., has $350M in assets and serves 23,711 members.
• The $40B in total assets Prosperity Bank operating in Texas and Oklahoma from its Houston, Texas headquarters.
• In Romulus, Mich., Public Service Credit Union has $424M in assets and 32,600 members.
• The $1B Raiz Federal Credit Union in El Paso, Texas, serves over 75,000 members.
• The $7.8B Redstone Federal Credit Union serves 813,000 members from its Huntsville, Ala.-based headquarters.
• In San Luis Obispo, Calif., the $1.1B SESLOC Credit Union serves 55,000 members.
• WSECU, headquartered in Olympia, Wash., has more than $5.4B in assets and 320,000 members.
About AKUVO
AKUVO is a leading provider of cloud-native collections software solutions that elevate how banks, credit unions, and fintechs collect and manage their portfolios. Whether through their stand-alone Virtual Collector or next-generation collections platform, AKUVO provides the technology and data necessary to increase collections efficiency, deliver a digital consumer experience, reduce staff costs, anticipate delinquencies, and provide insight into future credit decisions. AKUVO delivers a digital future for collections and account performance management with a visionary, behavior-based approach, leveraging emerging technologies such as artificial intelligence, natural language processing, and machine learning. To learn more, visit www.akuvo.com.