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Lessons from banking website experiments.

Lessons from banking website experiments.

Part 2: What 84 AI Visibility Experiments Taught Us About Credit Union Websites

Guest Editorial by Derik Krauss, Co-Founder of MetriFi

Derik Krauss

6 days ago7 min read

Community financial institutions maintain a clear relationship advantage over megabanks and fintechs, but growing consumer demands for speed and convenience are putting that loyalty to the test.

Community financial institutions maintain a clear relationship advantage over megabanks and fintechs, but growing consumer demands for speed and convenience are putting that loyalty to the test.

New Glia Research Finds Service A Winner for FIs…If It’s Fast Enough

By Roy Urrico

Roy Urrico

6 days ago5 min read

A Q&A with Sarah Biller, Co-Founder of Fintech Sandbox,.

A Q&A with Sarah Biller, Co-Founder of Fintech Sandbox,.

Boston Fintech Week: A Conversation with Fintech Sandbox's Sarah Biller

By Tylor Tourville

Tylor Tourville

Oct 236 min read

Highlighted is the expanding role of digital wallets in everyday payments, continued strength in card-not-present spending and consumers’ increasing focus on essential purchases.

Highlighted is the expanding role of digital wallets in everyday payments, continued strength in card-not-present spending and consumers’ increasing focus on essential purchases.

Velera Payments Index: Consumers Spending, Despite Financial Strain

By Roy Urrico

Roy Urrico

Oct 235 min read

The introduction of FedNow® has made real-time payments more accessible for smaller financial institutions (FIs).

The introduction of FedNow® has made real-time payments more accessible for smaller financial institutions (FIs).

The Credit Union Playbook for Scaling Instant Payments

By Maharaja Subramanian, Head of Product Management, Americas, Volante Technologies

Maharaja Subramanian

Oct 215 min read

hat makes millennials tick, and what credit unions must do to attract the younger generation over the long term.

hat makes millennials tick, and what credit unions must do to attract the younger generation over the long term.

The Key to Attracting Millennials? Give Them an Experience

By Steve Jensen

Steve Jensen

Oct 195 min read

Splitit announced plans to add a solution to its installment platform with the upcoming launch of the Splitit World Mastercard

Splitit announced plans to add a solution to its installment platform with the upcoming launch of the Splitit World Mastercard

Launching Splitit World Mastercard — Created for Credit Unions and Mid-Sized FIs

By Roy Urrico

Roy Urrico

Oct 166 min read

Any CFO considering an investment proposal must consider what return it will generate.

Any CFO considering an investment proposal must consider what return it will generate.

Finance Modernization That Delivers

Guest Editorial by Piero Macari, VP Product Corporate Payments, Corpay

Piero Macari

Oct 143 min read

The GoWest Credit Union Association’s MAXX 2026 networking event.

The GoWest Credit Union Association’s MAXX 2026 networking event.

MAXX 2026: Interview with GoWest’s Lisa Slaymaker

By Steve Jensen

Steve Jensen

Oct 1212 min read

In this cybersecurity roundup we focus on “friendly fraud,” managing identity verification, and the cost of fraud to financial institutions.

In this cybersecurity roundup we focus on “friendly fraud,” managing identity verification, and the cost of fraud to financial institutions.

Cybersecurity Report Roundup: ‘Friendly Fraud,’ Verify IDs in the Age of AI, the Fraud Price Tag for FIs

By Roy Urrico

Roy Urrico

Oct 94 min read

FinovateFall 2026, a show floor packed with generative AI demos.

FinovateFall 2026, a show floor packed with generative AI demos.

FinovateFall 2026: AI Underwriting Vendors Had the Same Answer for Explainability

By Jill Robb

Jill Robb

Oct 73 min read

Vendor management is a large and complex undertaking.

Vendor management is a large and complex undertaking.

Has Vendor Management Become Too Front-loaded?

Guest Editorial by Tiffany Villagomez, solutions consultant for ViClarity

Tiffany Villagomez

Oct 75 min read

Credit unions across the country continue to invest heavily in data modernization. However, many institutions struggle to answer how these investments will improve member outcomes.

Credit unions across the country continue to invest heavily in data modernization. However, many institutions struggle to answer how these investments will improve member outcomes.

Why Credit Unions Need a Business-First Data Strategy

Guest Editorial by Maha Sivara, Chief Data Officer, NCR Atleos

Maha Sivara

Oct 23 min read

Finopotamus was on the ground at FinovateFall 2026, held September 9-11 in New York City.

Finopotamus was on the ground at FinovateFall 2026, held September 9-11 in New York City.

FinovateFall 2026: AI Underwriting Vendors Had the Same Answer for Explainability

By Jill Robb

Jill Robb

Sep 303 min read

relationship profitability and analytics software provider White Clay announced an expansion of its incentive management capabilities to credit unions and community banks.

relationship profitability and analytics software provider White Clay announced an expansion of its incentive management capabilities to credit unions and community banks.

White Clay Brings Profitability-Based Incentives to Credit Unions

By Roy Urrico.

Roy Urrico

Sep 236 min read

As cyberattacks powered by the newest AI tools increase against large and mid-sized businesses, organizations — including financial institutions — must prepare to respond and recover through planning, practice and partners.

As cyberattacks powered by the newest AI tools increase against large and mid-sized businesses, organizations — including financial institutions — must prepare to respond and recover through planning, practice and partners.

New TransUnion Research Highlights Incident Response Vulnerabilities

By Roy Urrico

Roy Urrico

Sep 184 min read

"“A big part of my role is translating what can seem like a very large, technical governance challenge into something manageable for financial institutions, particularly community banks and credit unions that don't have enormous risk..."

"“A big part of my role is translating what can seem like a very large, technical governance challenge into something manageable for financial institutions, particularly community banks and credit unions that don't have enormous risk..."

InfoSec People Profile: Lisa Pent, PentEdge Founder and CEO

By Roy Urrico

Roy Urrico

Sep 114 min read

In this cybersecurity roundup, we focus on global phishing attacks, identity crime and internal business fraud.

In this cybersecurity roundup, we focus on global phishing attacks, identity crime and internal business fraud.

Cybersecurity Report Roundup: Phishing Job Recruitment, Traffic Fine Scams and Internal Business Fraud

By Roy Urrico

Roy Urrico

Sep 35 min read

Credit unions are challenged with offering solutions to members dealing with economic shifts in their communities.

Credit unions are challenged with offering solutions to members dealing with economic shifts in their communities.

Redstone FCU Responds to Community Financial Needs

By Roy Urrico

Roy Urrico

Sep 24 min read

Many credit unions already have some artificial intelligence in use. They did not decide to adopt AI. They inherited it.

Many credit unions already have some artificial intelligence in use. They did not decide to adopt AI. They inherited it.

Discovering the Hidden AI Already Operating in CU Systems

By Roy Urrico

Roy Urrico

Aug 285 min read

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