Finopotamus News

"Rewards and loyalty programs are most effective when they reflect the real behaviors and preferences of members."

Understanding the credit union AI dilemma.

“Being delinquent on debt can lead to fees, credit score damage, increased interest rates and other negative repercussions..."

Understanding a stablecoin-ready banking platform.

Rick Phillips, founder and CEO of Neural Rails, is spearheading a movement to transform how credit unions engage with members online.

Fifty-two percent of U.S. adults use LLMs, like ChatGPT, with a third believing they are now “too dependent” on them for answers.

Getting ahead of the tech curve.

First-party fraud, which includes misrepresenting or giving false personal or account information for financial gain, represented 36% of all reported fraud in 2024.

Bridging legacy tech and digital-savvy members.

Guest Editorial by Kayley Grant, Regulatory Compliance Officer, ViClarity

"Meeting in person brings such value to interacting with customers and learning about their needs, challenges, strategies."

Digital maturity requires understanding culture, strategy, and technology.

"Consumer goods categories led the push, possibly signifying increased purchasing ahead of anticipated tariff impacts, indicated the report, which also featured a deep dive into digital payments."

Modernizing the member experience.

Casca claims to offer the first AI-native LOS, designed especially for Small Business Administration (SBA) and other commercial lending.

"Information security is something that is of the utmost importance for our business, and it really has been since inception."

Who should control your financial data?

"Mid-market financial institutions today face a critical challenge: Consumers now expect instant, seamless, and highly personalized experiences."

Maintaining trust and transparency with AI.

Jack Henry Senior Director of Corporate Strategy Lee Wetherington recently spoke with Finopotamus about key takeaways from the company’s 2025 Strategy Benchmark Study.