Redstone Federal Credit Union Selects Zest AI to Bring AI-Driven Lending to More than 650,000 Members Across North Alabama and Tennessee

Redstone Federal Credit Union


HUNTSVILLE, Ala. and LOS ANGELES, April 7, 2022 /PRNewswire/ -- Redstone Federal Credit Union, one of the 20 largest federal credit unions in the U.S. with more than $8 billion in assets, today announced it has partnered with Zest AI, a leader in software for AI-driven lending. Redstone worked with Zest AI to build and deploy a custom AI credit model that will allow the credit union to increase automation and safely approve more members for auto and personal loans.


Models built with Zest use more data and better math than legacy models to provide a more accurate risk ranking while maintaining compliance, giving partner institutions the confidence to auto-decision loans faster, especially via digital channels. This frees up loan and underwriting staff to focus on delivering high-touch service credit unions like Redstone is known for. Credit unions using Zest often achieve far more inclusive loan approvals and five-fold increases in auto decisioning rates, thanks to the deeper insights drawn from thousands of standard credit variables.


"We're consistently looking for opportunities to do more for our members," says Ericka Gorman, Sr. Vice President/Chief Lending Officer, Redstone Federal Credit Union. "Using our new model built with Zest, we will be able to approve more loans without increasing overall risk and provide decisions even faster than we do now. We are excited about this opportunity and look forward to delivering more value for our members."


Headquartered in Huntsville, Alabama, Redstone has branch locations in the Tennessee Valley and Middle Tennessee Region. It offers a wide variety of personal and business checking and savings accounts, in addition to loans and mortgages, credit cards, investments, and insurance. Redstone was named among GOBankingRates' Top 100 Banks & Credit Unions for 2022.


"We're honored to work with Redstone to bring AI-driven lending to their members, reinforcing the important link between faster decisions and the membership experience that is central to enriching the communities they serve," said Mike de Vere, CEO of Zest AI. "Together we'll achieve their goal of delivering more "yeses" to their members and will empower communities through more inclusive lending."


About Zest AI

Zest AI software helps lenders make better decisions and better loans—increasing revenue, reducing risk, and automating compliance. Since 2009, it has made fair and transparent credit available to everyone and is now the leader in software for more inclusive underwriting. The company is headquartered in Los Angeles, California. Learn more at www.zest.ai and connect with us on Twitter at @Zest_AI or Zest AI's Insights blog.


About  Redstone Federal Credit Union

With more than $8 billion in assets, Redstone Federal Credit Union is the largest member-owned financial institution in Alabama and one of the largest federal credit unions in the nation by assets. Based in Huntsville, Alabama, Redstone Federal Credit Union serves more than 650,000 members.

Chartered on November 28, 1951, Redstone Federal Credit Union has proudly served its members for nearly 70 years and has 27 conveniently located branches across North Alabama and Tennessee. Redstone Federal Credit Union provides a level of service that is not generally available at other financial institutions through its philosophy of - People Helping People.