Engage fi announces Chief Operating Officer

Engage fi

Tampa, FL – June 28, 2022 – Engage fi is proud to announce the appointment of Andres Pasantes as our new Chief Operations Officer. He brings over 25 years of Business Process Optimization, Transformation and Expansion experience to Engage fi. Andres's primary focus at Engage fi will be to optimize the client experience, daily operations and provide best practices around efficiency management to our clients while continuing his dedication to a “client-focused” approach to consulting around strategic vision and vendor decisions that banks and credit unions need.


 “We are excited to announce the addition of Andres Pasantes to the amazing team we have built at Engage fi. Andres’ extensive experience, industry knowledge, and valued relationships in this industry will be paramount to facilitating our continued growth and will be pivotal in strategic operational guidance and the improvement in client experience,” said Jennifer Addabbo, Co-Founder and CEO at Engage fi. 


Prior to joining Engage fi , Andres was Senior Vice President at Fiserv, where he led the company’s sales and client relations. With a background in technology, facilitating long-term relationships, and strategic planning, Andres not only fits in with Engage fi culturally, but he also fills a specific niche. “Andres will be instrumental in helping Engage fi continue to grow and deliver savings to more clients as we continue to expand our service offering and investment in our technology” added Addabbo. 


“I am thrilled to join Engage fi as Chief Operations Officer,” said Pasantes. “Engage fi has taken the industry by storm with their innovative approach and commitment to people, process and technology. I have a deep appreciation and passion for maintaining the relevancy of credit unions and community banks, and I am excited to enhance the vision, culture and mission of such an impressive organization.


 About Engage fi: Engage fi, a technology and financial institution consulting firm, provides a range of services to help banks and credit unions develop strategies and select partners with a primary focus on customer experience and long-term relevance. For more information about engage fi, visit our website at www.engagefi.com